Steam Cleaning

Steam Cleaning is used for the removal of embedded soil residue, grout haze, pencil marks, organic contaminants and surface stains.

Stripping

Stripping is used for the removal of water-base coats (wax, acrylics) or solvent base coats (urethane, varnish, lacquer) from the surface of the stone.

Grinding New Castle uses a specialized grinding process where the surface is aggressively sanded to remove large stocks of the stone. This grinding process removes deep scratches as well as lippage (high and low tiles) and flattens the stone surface. Honing Our Honing process uses moderate to fine abrasives or grits intended to resurface the affected area by reaching to the bottom of scratches or pits. With this honing process, the surface of your stone will get smoother and help obtain a deeper luster in the polishing process. This process is used to remove minor to moderate scratches and etch marks Polishing The New Castle polishing process uses a polishing compound and a weighted floor machine that will remove uneven wear, light water spots, micro scratches and minor etching. It will produce a “mirror like luster”. Sealing New Castle Marble uses a special below the surface premium impregnator sealer that protects against penetration of dirt, moisture and stains. It will preserve the natural beauty of the stone. Stain Removal Removal of “below the surface” discoloration (food, drink, oil, metal, rust, algae, mildew, etc.) using a special poultice stain remover. Scratch Removal New Castle Marble uses a hand held diamond impregnated pad or series of diamond abrasives to remove deep, scratches from the stones’ surface. Removal success depends on the type of stone, depth of scratch, blending, etc. Grout Cleaning Hand cleaning of grout joints using special cleaners and a small brush. Hand cleaning is done in addition to machine scrubbing. Re-Caulking New Castle Marble will Remove and Replace existing caulking or grout and apply new caulking. This new caulking will be applied to: Floors (between base board and the floor), Showers (between walls and floor along the glass doors between bench and wall, etc...), Counters (between splash and counter) and around sinks in kitchens and bathrooms. Repairs of Holes Chips & Cracks Depending on the stone surface (polished or honed), we refill Holes Chips & Cracks with a special patching material (epoxy, polyester glue, or stone filler). Color will be matched as closely as possible. Ongoing Maintenance New Castle Marble offers monthly, quarterly or semi-annual programs designed to keep your stone looking beautiful all the time. Frequency is determined on the type of stone, traffic patterns and budget. A New Castle Marble technician will be happy to provide you with an estimate.